Everything you need to know about working together!
I’m really looking forward to getting started on this project — and I hope you are, too! My goal for this guide is to give you all the information you need to help you get the most out of this project. This guide will include things on:
- How the design process works
- Your crucial role in the project
- Some of my most frequently asked questions
So read through this guide in your own time, and if there’s anything left unanswered just give me a shout.
Your role in the project
A lot of clients think that they should stay away from the design process. They often don’t want to ‘influence creativity’ but you actually have a much bigger role in the success of your project than you may think. So here are some ways you can get involved.
Be the expert
No matter how good I am as a designer, you’ll always know more about your business than me. Of course, I undertake extensive research on your company & your industry before each project but your experience is much more valuable than most things I can dig up.
Don’t be afraid to give context to everything. Even if you think it’s not relevant. The more I know about your business, the better equipped I’ll be to create solutions that are tailor-made for you.
Use every opportunity that you can to talk about your business. Unless you’re a designer, your strengths don’t necessarily lie in design. And that’s ok because you’ve hired me, the expert, right? Play to your strengths, and I’ll play to mine. Between us, I’ll come up with something that both looks great and works for your business.
Give feedback promptly
I pride ourselves on producing great quality work in a reasonable timeframe. But I need your help to ensure I meet these deadlines. I have a long pipeline of work at any time and if there are delays in me getting feedback it might mean I need to pause the project until I get another gap in my pipeline.
That’s why it’s always a good idea to be realistic at the start of a project how long you need to provide feedback so I can factor it into the timeline and ensure deadlines are met.
Ask questions
When working with me, feel free to ask as many questions as you like. Questions usually lead to better results than asking for a specific change. Ex. You don’t care for a color choice I’ve made. Instead of sharing if you don’t like it or simply send the request to change it, Ask why I made the decision, or if there be another color that reflects the desired outcome you’re looking to achieve – like a bolder or a corporate feel.
Don’t worry about annoying me — I am absolutely thrilled when I see that you’re taking such a keen interest in the why’s behind the work. I spend a lot of time behind the scenes deliberating over them so I would love the chance to discuss my reasonings with you.
Overall your role in a project is a big one. Sure, you’re hiring me to create a logo but without your input and knowledge, the project won’t be half as successful as it can be.
Communication
As a freelancer, I don’t quite have standard hours, and it’s a reason why I love what I do. Because of this, email is my BEST method of communication. I do my best to respond to all emails within 24-48 business hours.
Excited to work together!
Again, I’m excited to work together on this project. I hope I’m able to answer many of your questions in the resources area of your project – It contains so many gems like FAQs, How to provide good effective feedback, and how to get the most out of your project portal. If you have an unanswered question, please feel free to reach out – hey@brittsocreative.com.
Let’s Get it! xBritt